William A.“Bill” Provance is the Claims Manager of our Las Cruces, New Mexico operating location. He holds New Mexico, Texas and Colorado Insurance Adjuster licenses. He has specialized in investigation of aircraft accidents, jet engine losses, aircraft related bodily injury accidents, cargo losses, and aerial application chemical drift claims. He holds masters degrees in business administration and aeronautical science from Embry Riddle Aeronautical University. He has also been a university instructor teaching courses in Safety Management Engineering.

Bill was a US Air Force Command Pilot and C-130 Instructor pilot. He holds an FAA Commercial license with multi-engine instrument privileges. In the US Air Force he spent 11 years developing and directing and evaluating flight, ground and nuclear safety programs and was the chief of the safety inspection branch for a major airlift command. After retiring from the US Air Force as a WC-130 pilot, he has been active in the adjusting field since 1994. He is a graduate of numerous military accident investigation courses for aviation and ground vehicles. He has been involved in investigation of aviation accidents since 1978. He has been a US Air Force accident board member as the investigating officer. Bill currently has approximately 2,500 hours total flight time in a variety of aircraft. Bill is a Past President of the Organization of Flying Adjusters, as well as having been the Treasurer and Secretary of that group. He joined our firm in 2012.

Arnold and Arnold, Inc. is a small firm with an emphasis on quality, results and costs that has been in business over 40 years. With thirty-seven operating locations nationwide, we are licensed adjusters, surveyors and investigators; we currently have fifty-one employees consisting of forty-nine adjuster/investigators/surveyors and seven secretarial and support staff
Our aviation department handles many different categories of losses; light and medium helicopter accidents, the full range of general aviation claims, air carrier and agricultural chemical application claims, as well as other specialized areas, including manned and unmanned surveillance platforms, high performance and military type aircraft.

Our loss prevention and evaluation department does underwriting evaluations and auditing of Aviation, Marine and CGL risks and claims handling, as well as investigating and assessing E&O claims. We provide operational evaluations of all categories of risks with special emphasis on aviation and marine operators. We have several active safety programs for small tug and barge operators. We teach classes, perform safety audits and assistance visits for many aircraft operators and organizations, including remote airline operators.